Maintenance Service

$21.13 USD

EDWARD BROWN offers a cashmere stole brushing service. A cashmere brush is used to carefully remove dust and beautifully condition the fur. We will also remove wrinkles by steam and return your cashmere stole to you in good condition.

Once payment is made, please send the cashmere stole prepaid to the address below and it will be returned to the address on the payment within 1~2 weeks.

Please note that we will not be able to accept your cashmere stole in the following cases.

If you send the item by cash on delivery
- If you include a shopper
- If you send the item to an address other than the one registered at the time of payment
- Maintenance of another brand's product

Click here for the shipping address

Overseas Shipping
Asia: 2,000 yen
North America/Europe/other areas: 2,500 yen

Delivery will be made by DHL.
You can check the shipping cost on the checkout page.
Shipping is free for orders over 40,000 yen.
Customs duty is not included. You may be charged upon receipt.

Domestic Shipping
Shipping Rates

Sagawa Express Nationwide flat rate shipping: 550 yen (2,200 yen for Okinawa and remote islands)
Free shipping for purchases over 40,000 yen.

Shipping Dates
Orders are usually shipped within 2 business days.
Shipping days are Monday through Saturday (excluding holidays).

Shipping to Okinawa and remote islands
Delivery will be made by Yamato Transport shipping service.
You cannot specify the desired delivery date and time.
The estimated delivery schedule is 5-7 days.

Credit Card Payment
We accept VISA/Master Card/JCB/American Express cards. Only one payment can be made at a time.

Credit card/debit card/bank account are accepted.

Smartphone payment
LINE PAY/PAYPAY/Melpay are available.

Returns and Exchanges
We accept returns and exchanges due to image differences. If you wish to return or exchange an item, please contact us within 7 days of receiving the item via email orCONTACT US Please contact us within 7 days of receipt.

Return shipping charges are the responsibility of the customer.
Returns at the convenience of the customer will incur a handling fee of 1100 yen.
One time exchange will be free of charge.

Cancellation Policy
If you contact us before shipping, we will accept your cancellation.
If you wish to cancel after shipment, you will be responsible for the shipping fee back to us.

Non-returnable items
If accessories are discarded
Items with stains/traces of wear
Items that have been delivered more than 7 days
Items that are not returned within the return period
Wrapping/gift box

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