About returns and exchanges
If you wish to return or exchange the item, please contact us by email or CONTACT US within 7 days after the item arrives. We also accept returns for customer convenience.
Sale items are not eligible for returns or exchanges.
The return fee will be borne by the customer.
A handling fee (1100 yen) will be charged for returns for customer convenience.
We will exchange it only once for free.
If you contact us before shipping, we will accept cancellation.
If you wish to cancel after shipping, you will be responsible for the return fee to us.
When accessories such as boxes and shoppers are discarded
Items with stains / traces of wear
Products that have been delivered for more than 7 days
Items that were not returned within the return period
Wrapping gift box